Effective Date: January, 2026

1. Introduction

RCFTD (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you provide directly, such as:

• Full name

• Email address

• Phone number

• Organisation or company details

• Any other information submitted through forms or enquiries

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type and version

• Pages visited and time spent

• Device and usage data

This is typically collected through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide support

• Deliver training programs and services

• Improve our website and user experience

• Communicate updates, offers, or relevant information

• Comply with legal and regulatory requirements

Personal information is only used for the purpose it was collected for.

4. Legal Basis for Processing

We process your information in line with POPIA on the following bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

5. Sharing of Information

We do not sell your personal information.

We may share your data with:

• Service providers (e.g. hosting, analytics, email services)

• Regulatory or legal authorities when required

• Business partners where necessary to deliver services

All third parties are required to protect your information.

6. Cookies and Tracking

We use cookies to:

• Improve website performance

• Understand user behaviour

• Enhance your experience

You can disable cookies through your browser settings, but some features may not work properly.

7. Data Security

We take reasonable technical and organisational measures to protect your information against:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

However, no online system is completely secure.

8. Data Retention

We keep your personal information only as long as necessary to:

• Fulfil the purpose it was collected for

• Meet legal or regulatory obligations

When no longer needed, your data will be securely deleted or anonymised.

9. Your Rights

Under POPIA, you have the right to:

• Access your personal information

• Correct or update your information

• Request deletion of your data

• Withdraw consent

• Object to processing

• Lodge a complaint with the Information Regulator

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, and you should review their policies separately.

11. International Data Transfers

If your data is transferred outside South Africa, we ensure appropriate safeguards are in place to protect your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

RCFTD
Email: admin@rcftd.com
Website: https://rcftd.com